FAQ

  1. Participation
    To participate in the K-Rock 105.7 K-Rock Rewards program visit http://www.krock1057.ca and sign up as a K-Rock 105.7 K-Rock Rewards member. Limit one user account per person. Once signed up as K-Rock 105.7 K-Rock Rewards member you can earn Points by visiting the K-Rock 105.7 website, logging in to K-Rock 105.7 K-Rock Rewards and doing any of the following:
    Play Artist of the Day, Bonus Codes, Instant Win Codes: Listen to K-Rock 105.7 for announcements throughout the day at various times. Artist of the Day will change daily, Monday through Friday. Members must enter the Artist of the Day on the day it is announced before 11:59 pm the same day it is announced. Any other Bonus Codes or instant wins will be announced on-air or posted on website with details on how to play.
    Play other games. At various times during the day, other K-Rock 105.7 K-Rock Rewards Codes, words, or names may be announced or posted on the site. These must also be entered on line before a designated time that will be posted on the site or announced on-air.
    Listen to K-Rock 105.7 and log on to http://www.krock1057.ca for dates and locations of K-Rock 105.7 events where members can pick up K-Rock 105.7 K-Rock Rewards Bonus Codes.
    K-Rock 105.7 K-Rock Rewards Points may also be earned in a variety of other ways, at the discretion of K-Rock 105.7. Members can tune into K-Rock 105.7 for details on additional ways to accumulate Points, or log on to K-Rock 105.7 K-Rock Rewards at http://www.krock1057.ca K-Rock 105.7 reserves the right to alter the ways of earning Points at its discretion.
    To become and remain a registered K-Rock 105.7 K-Rock Rewards member, you must have Internet access and a valid email account. K-Rock 105.7 is not responsible for a member’s inability to: connect to the Internet, login to the K-Rock 105.7 K-Rock Rewards website, gain access to their K-Rock 105.7 K-Rock Rewards account or participate in any activity associated with this program, service outages or delays, computer difficulties or other technological glitches. K-Rock 105.7 K-Rock Rewards membership is free and no purchase is necessary.
    2. Eligibility
    Participation in K-Rock 105.7 K-Rock Rewards contesting is open to all Canadian residents of Kingston and counties within the terrestrial radio broadcast signal area (must be able to tune in K-Rock 105.7 FM on a standard FM radio) who are 18 years of age or older. Those specifically not eligible are full or part-time employees of K-Rock 105.7 or Rogers Broadcasting Ltd. (including former employees and their next of kin), other Kingston radio station employees and their immediate families, M2O Media, and sponsors featured in the Program.
    Participation is expressly limited to one account per person. Points are non-transferable and may not be earned in advance. All duplicate accounts or suspected duplicate accounts are subject to cancellation without notification by K-Rock 105.7. Email addresses may not be shared between players; therefore, each account needs to have a unique, valid email address associated with it.
    Accounts which have an excessive number of rejected emails may be automatically locked, preventing the player from accessing the K-Rock 105.7 K-Rock Rewards until they contact K-Rock 105.7 K-Rock Rewards Tech Support and provide an alternate email address. Repeated problems with email delivery to a player may result in permanent suspension of the member’s account.
    Members are not authorized to access any other members’ accounts, including entering codes or redeeming K-Rock 105.7 K-Rock Rewards Points for prizes or awards, even if the other member is a family member. Members need to enter codes and play the various K-Rock 105.7 K-Rock Rewards games and surveys themselves to legally accumulate Points.
    No machines, scripts or automated services may be used to access any part of the K-Rock 105.7 K-Rock Rewards website, accumulate any Points, bid on prizes and awards, or in any other way participate in this program. Over usage of K-Rock 105.7 K-Rock Rewards system resources is not permitted, and is grounds for account suspension or termination at the sole discretion of K-Rock 105.7.
    K-Rock 105.7 is NOT responsible for members missing out on Points due to, but not limited to, the following: forgotten username and/or password; problems, updates or maintenance which affects K-Rock 105.7 K-Rock Rewards at a particular time; Internet, browser, server, or computer problems in general; lost codes or coupons; forgotten, incorrectly entered or misspelled codes, etc.
    Any Points redemption suspected to be an inauthentic copy, or which is made in such a fashion as to not deduct the appropriate Points amounts, may be disqualified (not accepted), at the sole discretion of K-Rock 105.7.
    The authorized account holder or member is defined as the natural person who is assigned to the email address by an Internet access provider, online service provider, or other organization that is responsible by assigning email addresses or the domain associated with the submitted email address.
    K-Rock 105.7 reserves the right to disqualify any member from receiving a cash or prize award where K-Rock 105.7, at its sole discretion, determines that the member has violated any of these rules, made any misrepresentation in connection with this program, or used any unintended/unannounced means to accumulate or redeem K-Rock 105.7 K-Rock Rewards Points.
    Sharing of Artist of the Day, Bonus Codes, or other K-Rock 105.7 K-Rock Rewards Points earning among members is expressly prohibited. Violations will result in the termination of all violating account(s) and/or forfeiture of all accumulated Points.
    K-Rock 105.7 reserves the right to use any listener feedback in any way they choose.
    3. Prize Awards
    Each item on the K-Rock 105.7 Online Store or Contests, pages will be assigned a Point value. Members may redeem accumulated K-Rock 105.7 K-Rock Rewards Points for free prizes and awards.
    All prizes must be picked up at the office of K-Rock 105.7 located at 863 Princess Street, Suite 301 Kingston, Ontario K7L 5N4 unless otherwise specified upon Point redemption.
    Station hours are 8:00AM to 5:00PM, Monday through Friday(except holidays). Photo ID must be presented and must reflect the information used to activate your Loyalty Membership account (name, address and postal code). The member who used their points must pick up their own prize. No other person will be able to pick-up a prize on your behalf. Prizes must be picked-up within 30 days of purchase – unless otherwise specified. Prizes not picked up within 30 days from the date of purchase will be forfeited and points will not be refunded.
    Mailing options are at the sole discretion of K-Rock 105.7 and will only be considered in extreme circumstances, or will be based on the prize size, weight, timeliness, and value. Member is always responsible to keep his/her K-Rock 105.7 K-Rock Rewards account up-to-date with current information. If K-Rock 105.7 deems that an individual has extreme circumstances and a prize is mailed out, K-Rock 105.7 is not responsible if it is lost, stolen, misdirected, or damaged. The prize will not be replaced with future prizes nor will Points be refunded.
    Prize winners are responsible for any and all expenses associated with their travel to and from K-Rock 105.7 offices or other any location(s) associated with claiming a prize or award.
    K-Rock 105.7 K-Rock Rewards Points will not be credited or refunded for any reward, item or certificate which a Member claims but does not subsequently use.
    Member agrees to provide only true and accurate information to the K-Rock 105.7 K-Rock Rewards at all times. In conjunction with claiming any item associated with the K-Rock 105.7 K-Rock Rewards or spending any Points for items, Member agrees to verify that all information in their K-Rock 105.7 K-Rock Rewards account profile is up-to-date and accurate by providing a valid driver’s license or state photo ID that substantially matches the information in their profile.
    K-Rock 105.7 K-Rock Rewards Award items are not transferable. Awards may not be substituted for cash or any other items or merchandise.
    All Award claims are subject to verification by K-Rock 105.7 management. All decisions made by K-Rock 105.7 management are final.
    Prizes and awards will be awarded and distributed at the discretion of K-Rock 105.7.
    If the prize awarded is for a concert or a show, a specific date will be allocated,
    and the winner(s) must attend on the date as specified, if they cannot attend on this date,the prize will be forfeited.
    Any costs associated with the prize are the responsibility of the winner(s),
    including the pick-up of a prize.
    No responsibility is assumed by Rogers for any other factor beyond its reasonable control,
    or for a cancelled, delayed, or re-scheduled concert or event for any reason whatsoever,
    and the prize will be forfeited.
    Due to the nature of the Grand Prize, no alternative concert dates are available
    other than those selected by Rogers.
    4. How to Redeem Points / Entries to Receive Prizes
    A validated K-Rock 105.7 K-Rock Rewards Member redeems K-Rock 105.7 K-Rock Rewards Points by clicking on the “Submit” button for K-Rock 105.7 Online Store or for Contest entries on the K-Rock 105.7 K-Rock Rewards website. In the event that another member is already in the process of redeeming that particular prize/item, the member who “first” clicked on “Submit” will receive the item/prize.
    In order to receive a prize or reward, winning members must contact K-Rock 105.7 in accordance with instructions provided as part of this program, or provided online in connection with a specific offering, AND comply with the instructions provided by K-Rock 105.7 personnel for verification and deduction of Points balances.
    Failure to comply with the instructions may result in disqualification, at the sole discretion of K-Rock 105.7. Any member that has a “winning” bid, and then fails to demonstrate they have the needed Points in their account following an audit, will not be entitled to receive the award or prize and, at the discretion of K-Rock 105.7, will have their Points balance forfeited.
    Member Points totals are subject to adjustment, and member accounts are subject to suspension or cancellation, by K-Rock 105.7 for any activity which is in violation of any rules, or which is not in compliance with the intent of the program. K-Rock 105.7 shall be the sole determiner in cases of suspected abuse or violation of K-Rock 105.7 K-Rock Rewards rules, and any decision it makes relating to adjustment of Points or termination of membership shall be final and binding. Members will be notified of any such adjustments through a posting in the history log (viewable in the Transactions section of My Account in the K-Rock 105.7 K-Rock Rewards) or through an email sent to the email address in the member’s account profile. Should the member disagree with any Points adjustment or account suspension, the sole remedy will be withdrawal from the program.
    K-Rock 105.7 makes no representations whatsoever regarding the value, if any, of Points earned as a result of participation. K-Rock 105.7 is under no obligation to provide members with any particular number of Points earning opportunities or rewards.
    5. Conditions
    Payment of all federal, provincial and local taxes is the sole responsibility of Member. The act of participation in K-Rock 105.7 K-Rock Rewards by Members, winners and qualifiers constitutes permission to the K-Rock 105.7, sponsor, and its agencies to use the member’s names and/or likenesses for the purposes of advertising and trade without further compensation.
    Members may be required to sign a liability release prior to acceptance of an item. Pursuant to the liability release, Member will agree to hold M2O Media, K-Rock 105.7, affiliated companies and the officers, shareholders, directors, employees, agents and representatives of each of them harmless against any and all claims or liability arising directly or indirectly from the prize or participation in K-Rock 105.7 K-Rock Rewards.
    K-Rock 105.7, in it sole discretion, reserves the right to disqualify any person tampering with the entry process, the operation of the K-Rock 105.7 websites, or who is otherwise in violation of the rules. It further reserves the right to cancel, terminate or modify K-Rock 105.7 K-Rock Rewards if it is not capable of completion as planned, including infection by computer virus, bugs, tampering, unauthorized intervention or technical failures of any sort.
    K-Rock 105.7 reserves the right to make changes in the rules of K-Rock 105.7 K-Rock Rewards. Notice of any revisions will be posted to this page, so please revisit this page from time to time to ensure that you are aware of any changes to it. You are responsible for reviewing this Policy periodically, and your continued use of the K-Rock 105.7 K-Rock Rewards website(s) following any modifications to the rules will be conclusively deemed acceptance of any changes.
    K-Rock 105.7 reserves the right to substitute an item of equivalent or greater value should an original item awarded to or purchased by a player become unavailable. Point values associated with any award can be changed or modified at any time. All Awards offered will show quantity available and will be redeemed on a first-come, first-served basis. K-Rock 105.7 reserves the right to limit the quantity a member can buy of any specific Award.
    K-Rock 105.7 reserves the right to disqualify any member from receiving a cash or prize award, where K-Rock 105.7, at its sole discretion, determines that the player has misrepresented or used unintended / unannounced means to accumulate Points or purchase prizes.
    Members may be asked to supply personal information. This information will not be sold to outsiders, but the aggregate information (without identifying players as individuals) will be used for marketing purposes by K-Rock 105.7 and its affiliates.
    K-Rock 105.7 reserves the right to discontinue, suspend or modify this Program at any time, including the termination of all opportunities to use or otherwise redeem accumulated K-Rock 105.7 K-Rock Rewards Points. From time to time K-Rock 105.7 may decrease or zero out the Points in all K-Rock 105.7 K-Rock Rewards accounts. At those times all accounts will either start at zero Points or be decreased by an amount or percentage to be determined by K-Rock 105.7 and all unused Points will no longer be valid. Members will be notified if and when the Points deduction will take place.
    No purchase is necessary. K-Rock 105.7 K-Rock Rewards is void where prohibited.
    Failure to comply with the K-Rock 105.7 K-Rock Rewards rules may result in a player’s disqualification at the sole discretion of K-Rock 105.7.
    A written copy of the K-Rock 105.7 K-Rock Rewards rules is available during regular business hours at the K-Rock 105.7 offices or by sending a self-address stamped envelope to:
    K-Rock 105.7 K-Rock Rewards
    863 Princess Street, Suite 301 Kingston, Ontario K7L 5N4
    In the event of any inconsistencies between these K-Rock Rewards rules and the rules of specific K-Rock Rewards contests, the terms in the specific K-Rock Rewards contest rules will govern.